A-Athletic & Medical Supply Company1-800-255-9565 OR 713-861-4777

Open Monday thru Friday
(excludes holidays)
8 AM to 5 PM CST
 

Shipping Policies

Ordering Information and Terms

When Ordering Please state:
bulletCatalog Number
bulletPage Number
bulletName of Item
bulletUnit Price
Prepaid

All shipments will be made directly to the location.  Shipping charges will be prepaid and added to invoice.  All shipments, unless otherwise noted, are shipped. F.O.B. Houston, Texas.  If you do not specify how you would like your orders shipped (freight, UPS or parcel post), our policy is to ship the most economical and quickest way.

Prices

We reserve the right to change prices when market changes make such demands necessary.  We will always try and maintain the lowest prices possible.  You will be notified before a shipment is made if price changes have occurred on any items on your order.

Minimum Order

We do not have a minimum order requirement.  On all orders under $75.00, a $3.50 service charge will apply.

Returns and Replacements

Merchandise may not be returned without a Return Authorization Number and prior approval from our office.  All returns are subject to inspection.  All authorized returns must be shipped back to us prepaid.  An explanation of all returns must be included with shipment.

Damaged Goods

We will not be responsible for goods damaged in transit.  If you receive such goods, please refuse shipment from carrier.  If shipment is accepted, carrier delivery receipt must be marked and signed for as "Received In Damaged Condition".  A-Athletic must be notified within 24 hours of any damaged shipments.

Payment Terms Our terms are 1% 10 days, Net 20 days.
Shortages

Shortages, lost or missing merchandise is our responsibility only after the following conditions have been met by the customer:

  1. Shortage, lost or missing merchandise must be reported to our office within 24 hours.

  2. Do not sign delivery receipt if all packages listed on receipt are not received.  Our carrier will not take responsibility if delivery receipt is signed for as receiving complete shipment.

  3. Do not claim shortage until you have read the packing slip.  Some items may have been backordered.  Other items may be drop shipped from factory and delivered under separate cover.

For shipping or ordering information, please contact us in through one of the following methods:

Telephone -- 1-800-255-9565 or 713-861-4777

Fax -- 713-861-7274

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A-Athletic & Medical Supply Company, Inc
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This site was last updated on 8/01/09
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